CORENEWS: I switched from Sky to Plusnet, but now I have no broadband

It’s been six weeks without a service and I may have to return to my old provider

I asked to switch broadband/phone provider from Sky to Plusnet with the changeover due at the end of September.

More than six weeks on, not only has this not happened, but I have lost my broadband connection. At the start, Plusnet did not send the router before the switch.